Privacy Policy

This Privacy Policy explains how Fat Pirate Casino may collect, use, store and protect information when you visit the website, create an account, use casino services or contact support. It also explains your privacy choices and how to request access, correction or deletion of your personal information.

Fat Pirate Casino operates under a licence issued in Costa Rica. The site uses SSL encryption and offers self-exclusion through the customer support team.

Information we may collect

To provide online gambling services and maintain a safe account environment, Fat Pirate Casino may handle different types of information about players and website visitors. The information collected depends on how you use the website, the services you request and the checks that may be required before or during account use.

Account and contact information

When you register or update an account, we may collect information such as your name, date of birth, residential details, contact details, login information and account preferences. We may also receive information that you provide when you contact customer support, report a technical issue, ask a question or take part in a complaint or dispute process.

Verification and identity information

Online gambling services may require identity, age, location or account verification. For this purpose, we may handle verification documents and related information, such as identity document details, images, proof of address or information used to assess whether an account is being used appropriately. These checks help support account security, responsible access and anti-fraud processes.

Payment and transaction information

We may record information connected with deposits, withdrawals, wagers, winnings, refunds and other account transactions. Payment providers may process payment details directly. We may receive confirmation, transaction references, payment status and other information needed to reconcile transactions, provide support and meet applicable obligations. Full payment details may not be stored by the casino where they are handled by an external payment service.

Technical, device and usage information

When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages visited, access times and interactions with website features. We may also record information about how you use your account and whether communications have been opened or accessed.

Some information is collected through cookies and similar technologies. These technologies can help the website remember settings, keep sessions working, understand website traffic, improve performance and support security. You can manage or restrict cookies through your browser settings. If you disable certain cookies, some website functions may not work as intended.

How and why information is used

Personal information is used only for purposes connected with operating the website, providing requested services and managing the player relationship. The main purposes may include the following:

Creating, maintaining and administering player accounts.
Processing account activity, deposits, withdrawals and other transactions.
Checking identity, age, account information and eligibility where verification is required.
Detecting, preventing and investigating fraud, money laundering, unauthorised access, collusion and other harmful or unlawful activity.
Protecting the security, reliability and integrity of the website, systems and player accounts.
Providing customer support, responding to enquiries and handling complaints or disputes.
Understanding website use, testing features and improving services, content and user experience.
Sending service messages about accounts, transactions, security, changes or other important operational matters.
Sending marketing communications where permitted and where you have provided the necessary consent or otherwise have a lawful basis to receive them.
Meeting legal, regulatory, tax, accounting, court or law-enforcement requirements that apply to the service.

We may combine information from your account, website activity, verification processes and transaction history where this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes unless this is permitted or required by applicable requirements, or you have agreed to the additional use.

Marketing choices

You may be able to opt out of promotional communications by using the unsubscribe option in a marketing message, changing available account preferences or contacting support. Opting out of marketing does not stop essential service messages, including account, security, transaction or policy communications.

Sharing information

Information may be shared with service providers that help operate the website, process payments, provide technical services, conduct verification, support security, deliver communications or assist with customer service. Information may also be disclosed where necessary to comply with a lawful request, protect the rights and safety of players or others, investigate suspected wrongdoing, or support the operation and continuity of the service.

Service providers may handle information on behalf of the website and are expected to use it for relevant services and protect it appropriately. Some providers may process information in another country. Where this occurs, reasonable measures may be used to support appropriate handling and security, subject to applicable requirements.

Security, storage and retention

Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Measures can include access controls, authentication processes, monitoring, secure transmission and restricted staff or provider access. No website, online account or electronic transfer can be guaranteed to be completely secure, so players should use a strong password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Personal information may be stored in account systems, security systems, service-provider platforms and other systems used to operate the website. Access is generally limited to people and providers who need information for a relevant business, technical, support, security or legal purpose.

Information is kept for as long as reasonably necessary for the purposes described in this policy. Some account, verification, transaction and communication records must be retained for a period required by law, even after a player closes an account or asks for information to be deleted. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Children and young people

The services are intended for people who meet the applicable minimum age and other access requirements. The website should not be used by anyone who is not legally permitted to participate in online gambling. If information appears to have been submitted by a person who does not meet these requirements, appropriate steps may be taken, which can include restricting the account and removing information where this is permitted.

Your privacy rights and requests

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, requesting deletion of information that is no longer required, and withdrawing consent for marketing or another use where consent was the basis for that use.

How to make a request

To exercise your data rights, contact support@fatpiratecasino-online.top. Please explain the request clearly and include enough information to help locate the relevant account or records. For security, we may need to confirm your identity before providing information or making changes. We may also ask for additional details if a request is unclear or relates to more than one type of information.

For access, ask for a copy or summary of the personal information associated with your account.
For correction, identify the information that is incorrect and provide the updated details.
For deletion, explain which information you want removed, noting that some records may need to be retained for legal, security, fraud-prevention or transaction purposes.
To withdraw marketing consent, state that you no longer wish to receive promotional communications. Essential service messages may continue.
For cookie choices, adjust the cookie and privacy controls available in your browser settings.

Requests are considered in accordance with applicable requirements. There may be circumstances where access, correction or deletion cannot be completed immediately or in full, including where information must be retained, disclosure could affect security or fraud controls, or another lawful exception applies. If a request cannot be accepted as made, an explanation may be provided where appropriate.

Changes to this policy

This Privacy Policy may be updated when services, technologies, privacy practices or applicable requirements change. The latest version will be made available on this page, with the updated date or other notice used where appropriate. Players should review the policy from time to time to understand how information is handled. Continued use of the website after an update may be treated in accordance with the revised policy, subject to any consent or notice requirements that apply.